It is important for managers to be acquainted with the work of front-line employees to understand how all of the parts work together to create efficient processes. Drivers and journalists have posted accounts of what it is like to deliver packages. We must also consider the larger picture: parcel delivery companies and their last mile delivery services. There have been lawsuits and OSHA incidents with which to contend.
Module 2: Week 2 Discussion Background Readings
‘Like a Rented Mule.’ Amazon Worked Truck Driver to Exhaustion Before Crash, Suit Says (2020)
Amazon’s Need for Speed Creating Safety Risks, Delivery Drivers Say (2020)
Drivers Delivering Amazon Packages Reportedly Got in More than 60 Crashes Since 2015, Resulting in Serious Injuries and 13 Deaths, as the Company Prioritized Faster Deliveries (2019)
How Delivery Insurance Works for Uber Eats & Doordash Drivers (2019)
Amazon Pushes Back on Worker Injury Report (2019)
The week’s background readings provide recent articles on insurance issues, injuries, and associated legal disputes. Find at least one other recent resource for support. For your post:
This post should be 2 paragraphs in length (at least 100 words). Since you are engaging in research, be sure to cite in the body of the post and add a reference list in APA format. NOTE: Failure to use research with accompanying citations to support content will result in reduced scoring “Level 2-Developing” for Assignment-Driven Criteria, Critical Thinking, Writing Mechanics, and Referencing on the grading rubric.
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